Signup (new) | B2baltics consulting

It is easy to start a company in Estonia. If you already have the e-Residency you can start your global EU company today with B2baltics consulting. First you need to sign up, and then you must by the Assistance package, which includes the first 3 month of Virtual office with contact person.

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TERMS AND CONDITIONS

At B2baltics consulting OÜ you have the option, at any time, to contact us regarding inquiries, critics or praise.

b2baltics.eu
Sakala 7-2
EE-10141 Tallinn
Estonia

Tel.: +372 670 6700
Mail: info@b2baltics.eu
Reg no: 14104246
VAT no: EE101922317

 

Delivery times
We strive to deliver your product the same day as payment is received, or the first working day following.

 

Product Information
b2baltics.eu’s  website discloses the essential characteristics as realistic as possible. If you need further information please do not hesitate to contact us via email at info@b2baltics.eu

Prices
All prices are current prices and only valid on the day of ordering. There may be price changes if conditions warrant.
All prices are inclusive of 20% Estonian VAT and other taxes.

Ordering
All new customers must register by filling out the signup form "Company formation - Assistance package", which is integrated in the shop product sending in the “get-an-offer” client information form: https://b2baltics.eu/get-an-offer/ (can also be accessed here: https://b2baltics.eu/signup/) 
Becoming a virtual office client is at the discretion of B2baltics consulting OÜ. We reserve the right to not offer our services, if we find the potential client is not suitable or desirable as our client. B2baltics consulting OÜ is not obliged to disclose our reasons for not engaging with a potential client. After ordering you will receive a proforma invoice for the services you ordered. B2baltics deliver the service when the payment has arrived on our account, if the client has fulfilled the necessary requirements. If agreed, the service can be delivered if buyer send sufficient proof that the money has been transferred, for instance a bank receipt by email.
If you have questions for items that are not on the page, feel free to contact us by phone or by mail.
Once you have ordered your items on b2baltics.eu, we always confirm by mail.

Payment
Services bought via the website can be paid Direct Bank Transfer from any bank to our account in Swedbank, LHV, Wise or Paypal.

The services are delivered when the money has arrived on our account
The cost of transfer is the normal fee charged by your bank
Returns & Changes

If you regret your purchase, please take contact to
info@b2baltics.eu

Subject to change
B2baltics.eu reserves the right to change and update the rules and conditions applicable to this website. Keep up to be kept informed if there are changes.

Abuse
Abuse of b2baltics.eu will be reported to the police.

Privacy Policy

For us to make an agreement with  you via b2baltics.eu, we need the following information:

Name
Address
Phone Number
E-mail address

We collect your personal information to deliver goods to you.
Personal information registered with B2baltics.eu and kept for five years, after which the information will be deleted.
When collecting personal information through our website, we ensure that it always happens when obtaining your express consent, so that you are informed of exactly what information is collected and why.
The Director and the employees of B2baltics.eu have access to the information about you.
The controller on B2baltics.eu is the director.
We store and transmit not encrypted customer information.

Safety
As registered with b2baltics.eu you always have the right to object to the registration. You also have the right to inspect the information recorded about you. These rights are according to Personal Data Act, and request should be presented to b2baltics.eu via email info@b2baltics.eu. You will within 48 hours of receiving an email about what information we hold about you. Do you want us to delete this information, please state this clearly in your mail.

Disclosure of information
We do not disclose or sell in any way information to third parties, and we will not record any sensitive personal information. The data you provide when you shop with us, are regarded as confidential and will under no circumstances be given to third parties.

Cookies
This shop uses cookies.
The use of cookies is to ensure that you can shop comfortably with us. When you place items in your shopping cart, this information is stored in a cookie on your own computer.
B2baltics.eu uses cookies in order to optimize the website and its functionality, thus making your visit as easy as possible for you.
You can always delete cookies from your computer -how depends on your browser.
If your browser can not handle cookies, or you have turned them off, you cannot act on our web store. You can see the rest of our website, but cannot use the web-shop.
You are therefore of course also very welcome to place your order via email.

What is a cookie?
A cookie is a small data file that is stored on your computer’s hard drive. It is not a program, and cannot read or destroy data on your computer.
Only the site that placed the cookie on your hard drive can read the contents of the cookie again. A cookie cannot be used by virus or the like to do harm to your computer.

Logging and statistics
This shop uses Log Statistics. A statistical system collects information that can provide a statistical picture of how many visitors a website has had, where they come from, what part of the website they use, etc. Our shop uses log statistics for the sole purpose of optimizing the website and its functionality and provide ease of use.
As a rule, we store login information for up to 2 years, and this is only to provide an overview of this shop visit patterns and trends over time.

Check to agree to our Terms & Conditions

1. Background
This privacy notice lets you know what happens to any personal data that you give to us, or any that we may collect from or about you. It applies to all products and services, and instances where we collect your personal data.

This privacy notice applies to personal information processed by or on behalf of The B2baltics consulting.

For B2baltics consulting, please refer to the following separate privacy notice:

B2baltics consulting privacy policy:

Who are we and how do you contact us and our Data Protection Officer?
What kinds of personal information about you do we process?
What is the source of your personal information?
What are the legal grounds for our processing of your personal information (including when we share it with others)?
What should you do if your personal information changes?
For how long is your personal information retained by us?
What are your rights under data protection laws?
How can you opt out of marketing communications?
Changes to this privacy notice

We may change this privacy notice from time to time by updating this page in order to reflect changes in the law and/or our privacy practices. We encourage you to check this privacy notice for changes whenever you visit our website – https://b2baltics.eu

The B2baltics consulting and our Data Protection Officer

Currently our Data Protection officer is Mr. Nicolai Skjoldby. You can contact him on info@b2baltics.eu

2. What kinds of personal information about you do we process?
Personal information that we’ll process in connection with all of our products and services, if relevant, includes:

Personal and contact details, such as title, full name, contact details and contact details history
Your date of birth, gender and/or age
Your nationality, if needed for the product or service
Details of beneficiaries, such as joint policy holders, named drivers, beneficiaries of our products or services
Family members (if relevant to the product or service)
Records of your contact with us such as via the phone number of our breakdown service and, if you get in touch with us online using our online services or via our smartphone app, details such as your mobile phone location data, IP address and MAC address
Products and services you hold with us, as well as have been interested in and have held and the associated payment methods used
The usage of our products and services, any call outs and claims and whether those claims were paid out or not (and details related to this)
Marketing to you and analysing data, including history of those communications, whether you open them or click on links, and information about products or services we think you may be interested in, and analysing data to help target offers to you that we think are of interest or relevance to you. Offers may include our car, insurance, financial services, connected car, travel and any of our other products and services
Personal information which we obtain from Credit Reference Agencies and Fraud Prevention Agencies (see the section on ‘Fraud Prevention Agencies’ below), including public (for example, defaults, CCJs) and shared credit history, financial situation and financial history
Fraud, debt and theft information, including details of money you owe, suspected instances of fraud or theft, and details of any devices used for fraud
Criminal records information, including alleged offences, for example if you apply for car insurance
Financial details about you, such as your salary and details of other income, details of your savings, details of your expenditure, and payment method(s)
Your residency and/or citizenship status, if relevant, such as your nationality, your length of residency in Estonia and/or whether you have the permanent right to reside in Estonia
Your marital status, family, lifestyle or social circumstances, if relevant to the product (for example, the number of dependents you have or if you are a widow or widower)
Insights about you and our customers gained from analysis or profiling of customers
Tax information, if relevant (for example, for savings accounts)
3. What is the source of your personal information?
We’ll collect personal information from the following general sources:

From you directly
Information generated about you when you use our products and services
Business partners (for example, financial services institutions, insurers), account beneficiaries, or others who are a part of providing your products and services or operating our business
From other sources such as Fraud Prevention Agencies, Credit Reference Agencies, other lenders, HMRC, DWP, publically available directories and information (for example, telephone directory, social media, internet, news articles), debt recovery and/or tracing agents, other organisations to assist in prevention and detection of crime, police and law enforcement agencies
4. What do we use your personal data for?
We use your personal data, including any of the personal data listed in section 1 above, for the following purposes:

Assessing an application for a product or service, including considering whether or not to offer you the product or service, the price, the risk of doing so, availability of payment method and the terms
Managing the product or service you have with us
Updating your records, tracing your whereabouts and recovering debt
Managing any aspect of the product or service
To make automated decisions on whether to offer you a product or service, or the price, payment method, risk or terms of it
To perform and/or test the performance of, our products, services and internal processes
To improve the operation of our business and that of our business partners
To follow guidance and best practice under the change to rules of governmental and regulatory bodies
For management and auditing of our business operations including accounting
To carry out checks at Credit Reference and Fraud Prevention Agencies pre-application, at application, and periodically after that
To monitor and to keep records of our communications with you and our staff (see below)
To administer our good governance requirements and those of other members of our B2baltics consulting, such as internal reporting and compliance obligations or administration required
For market research and analysis and developing statistics
For direct marketing communications and related profiling to help us to offer you relevant products and service, including deciding whether or not to offer you certain products and service. We’ll send marketing to you by SMS, email, phone, post, social media and digital channels (for example, using Facebook Custom Audiences and Google Custom Match). Offers may relate to any of our products and services such as cars, roadside assistance, money and financial services, insurance, travel, member offers (“Member Benefits”) as well as to any other offers and advice we think may be of interest
To provide personalised content and services to you, such as tailoring our products and services, our digital customer experience and offerings, and deciding which offers or promotions to show you on our digital channels
To develop new products and services and to review and improve current products and services
To comply with legal and regulatory obligations, requirements and guidance
To provide insight and analysis of our customers both for ourselves and for the benefit of business partners either as part of providing products or services, helping us improve products or services, or to assess or improve the operating of our businesses
To share information, as needed, with business partners (for example, financial services institutions, insurers), account beneficiaries, service providers or as part of providing and administering our products and services or operating our business
To facilitate the sale of one or more parts of our business
5. What are the legal grounds for our processing of your personal information (including when we share it with others)?
We rely on the following legal bases to use your personal data:

Where it is needed to provide you with our products or services, such as:
a) Assessing an application for a product or service you hold with us, including consider whether or not to offer you the product, the price, the payment methods available and the conditions to attach
b) Managing products and services you hold with us, or an application for one
c) Updating your records, tracing your whereabouts to contact you about your account and doing this for recovering debt (where appropriate)
d) Sharing your personal information with business partners and services providers when you apply for a product to help manage your product
e) All stages and activities relevant to managing the product or service including enquiry, application, administration and management of accounts, illustrations, requests for transfers of equity, setting up/changing/removing guarantors
f) For some of our profiling and other automated decision making to decide whether to offer you a product and/or service, particular payment method and the price or terms of this
Where it is in our legitimate interests to do so, such as:
a) Managing your products and services relating to that, updating your records, tracing your whereabouts to contact you about your account and doing this for recovering debt (where appropriate)
b) To perform and/or test the performance of, our products, services and internal processes
c) To follow guidance and recommended best practice of government and regulatory bodies
d) For management and audit of our business operations including accounting
e) To carry out searches at Credit Reference Agencies pre-application, at the application stage, and periodically after that. Where you have been introduced to us by a broker or other intermediary they may do these searches on our behalf
f) To carry out monitoring and to keep records of our communications with you and our staff (see below)
g) To administer our good governance requirements and those of other members of our Group, such as internal reporting and compliance obligations or administration required for AGM processes
h) For market research and analysis and developing statistics
i) For direct marketing communications and related profiling to help us to offer you relevant products and services, including deciding whether or not to offer you certain products and service. We will send marketing to you by SMS, email, phone, post and social media and digital channels (for example, using Facebook Custom Audiences and Google Custom Match
j) Subject to the appropriate controls, to provide insight and analysis of our customers to business partners either as part of providing products or services, helping us improve products or services, or to assess or to improve the operating of our businesses
k) For some of our profiling and other automated decision making
l) Where we need to share your personal information with people or organisations in order to run our business or comply with any legal and/or regulatory obligations
To comply with our legal obligations
With your consent or explicit consent:
a) For some direct marketing communications
b) For some of our profiling and other automated decision making
c) For some of our processing of special categories of personal data such as about your health, if you are a vulnerable customer or some criminal records information
For a public interest, such as:
a) Processing of your special categories of personal data such as about your health, criminal records information (including alleged offences), or if you are a vulnerable customer
6. When do we share your personal information with other organisations?
We may share information with the following third parties for the purposes listed above:

Business partners (for example, financial services institutions, insurers), account beneficiaries, or others who are a part of providing your products and services or operating our business
Governmental and regulatory bodies such as the Estonian Police and Borderguard Board, the Estonian Financial Intelligence unit,The Estonian Police and other
Other organisations and businesses who provide services to us such as debt recovery agencies, back up and server hosting providers, IT software and maintenance providers, document storage providers and suppliers of other back office functions
Credit Reference and Fraud Prevention Agencies (see below)
Market research organisations who help us to develop and improve our products and services
7. How and when can you withdraw your consent?
Where we’re relying upon your consent to process personal data, you can withdraw this at any time by contacting us using the details below.

8. Is your personal information transferred outside Estonia or the EEA?
We’re based in Estonia but sometimes your personal information may be transferred outside the European Economic Area. If we do so we’ll make sure that suitable safeguards are in place, for example by using approved contractual agreements, unless certain exceptions apply.

 

9. How do we share your information with Fraud Prevention Agencies?
There are more details about how credit reference and fraud agencies use your personal data here.

10. What should you do if your personal information changes?
You should tell us so that we can update our records using the details in the Contact Us section of our website. We’ll then update your records if we can.

11. Do you have to provide your personal information to us?
We’re unable to provide you with our products or services if you do not provide certain information to us. In cases where providing some personal information is optional, we’ll make this clear.

12. Do we do any monitoring involving processing of your personal information?
In this section monitoring means any: listening to, recording of, viewing of, intercepting of, or taking and keeping records (as the case may be) of calls, email, text messages, social media messages, in person (face to face) meetings and other communications.

We may monitor where permitted by law and we’ll do this where the law requires it, or to comply with regulatory rules, to prevent or detect crime, in the interests of protecting the security of our communications systems and procedures and for quality control and staff training purposes. This information may be shared for the purposes described above.

13. What about other automated decision making?
We sometimes make decisions about you using only technology, where none of our employees or any other individuals have been involved. For instance, we may do this to decide: whether to offer you a product or service, to determine the risk of doing so, the price we will offer, whether to offer you credit, what terms and conditions to offer you, assess lending, insurance and business risks, or to assess what payment methods we can offer you. We’ll do this where it is necessary for entering into or performing the relevant contract, is authorised by laws that apply to us, or is based on your explicit consent.

14. For how long is your personal information retained by us?
Unless we explain otherwise to you, we’ll hold your personal information based on the following criteria:

For as long as we have reasonable business needs, such as managing our relationship with you and managing our operations
For as long as we provide goods and/or services to you and then for as long as someone could bring a claim against us; and/or
Retention periods in line with legal and regulatory requirements or guidance.
15. What are your rights under data protection laws?
Here is a list of the rights that all individuals have under data protection laws. They don’t apply in all circumstances. If you wish to use any of them, we’ll explain at that time if they are engaged or not. The right of data portability is only relevant from May 2018.

The right to be informed about the processing of your personal information
The right to have your personal information corrected if it is inaccurate and to have incomplete personal information completed
The right to object to processing of your personal information
The right to restrict processing of your personal information
The right to have your personal information erased (the “right to be forgotten”)
The right to request access to your personal information and to obtain information about how we process it
The right to move, copy or transfer your personal information (“data portability”)
Rights in relation to automated decision making which has a legal effect or otherwise significantly affects you
You have the right to complain to the Estonian Data Protection Inspectorate which enforces data protection laws: http://www.aki.ee/en/inspectorate

16. Your right to object
You have the right to object to certain purposes for processing, in particular to data processed for direct marketing purposes and to data processed for certain reasons based on our legitimate interests. You can contact us by going to the Contact Us section of our website to exercise these rights.

17. What are your marketing preferences and what do they mean?
We may use your home address, phone numbers, email address and social media or digital channels (for example, Facebook, Google and message facilities in other platforms) to contact you according to your marketing preferences.

You can opt out of any email or text marketing by following the unsubscribe links. If you receive a marketing call from us, you can ask the person who called you to opt you out. You can also write to us at AA PLC, Fanum House, Basing View, Basingstoke, Hampshire, RG21 4EA, marking it for the attention of the DPO. Or send us an email on our Contact Us page – choose ‘Using our services’ and then ‘I want to opt out of marketing messaging’.

Contact Us
If you have any questions about this privacy notice, or if you wish to exercise your rights or contact the DPO, you can contact us by going to the Contact Us section of our website.

By checking you give your consent to B2baltics consulting OÜ collecting storing and processing my data in accordance with the EU GDPR rules, expressed in the Privacy Notice mentioned above.

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