Terms and conditions

TERMS AND CONDITIONS

At B2baltics consulting OÜ you have the option, at any time, to contact us regarding inquiries, critics or praise.

b2baltics.eu
Sakala 7-2
EE-10141 Tallinn
Estonia

Tel.: +372 670 6700
Mail: info@b2baltics.eu
Reg no: 14104246
VAT no: EE101922317

 

Delivery times
We strive to deliver your product the same day as payment is received, or the first working day following.

 

Product Information
b2baltics.eu’s  website discloses the essential characteristics as realistic as possible. If you need further information please do not hesitate to contact us via email at info@b2baltics.eu

Prices
All prices are current prices and only valid on the day of ordering. There may be price changes if conditions warrant.
All prices are inclusive of 20% Estonian VAT and other taxes.

Ordering
All new customers must register by sending in the “get-an-offer” client information form: https://b2baltics.eu/get-an-offer/
Becoming a virtual office client is at the discretion of B2baltics consulting OÜ. We reserve the right to not offer our services, if we find the potential client is not suitable or desirable as our client. B2baltics consulting OÜ is not obliged to disclose our reasons for not engaging with a potential client. After ordering you will receive a proforma invoice for the services you ordered. B2baltics deliver the service when the payment has arrived on our account, if the client has fulfilled the necessary requirements. If agreed, the service can be delivered if buyer send sufficient proof that the money has been transferred, for instance a bank receipt by email.
If you have questions for items that are not on the page, feel free to contact us by phone or by mail.
Once you have ordered your items on b2baltics.eu, we always confirm by mail.

Payment
Services bought via the website can be paid Direct Bank Transfer from any bank to our account in Swedbank or LHV.

  • The services are delivered when the money has arrived on our account
  • The cost of transfer is the normal fee charged by your bank

Returns & Changes

If you regret your purchase, please take contact to
info@b2baltics.eu

Subject to change
b2baltics.eu reserves the right to change and update the rules and conditions applicable to this website. Keep up to be kept informed if there are changes.

Abuse
Abuse of b2baltics.eu will be reported to the police.

Privacy Policy

For us to make an agreement with  you via b2baltics.eu, we need the following information:

Name
Address
Phone Number
E-mail address

We collect your personal information to deliver goods to you.
Personal information registered with b2baltics.eu and kept for five years, after which the information will be deleted.
When collecting personal information through our website, we ensure that it always happens when obtaining your express consent, so that you are informed of exactly what information is collected and why.
The Director and the employees of b2baltics.eu have access to the information about you.
The controller on b2baltics.eu is the director.
We store and transmit not encrypted customer information.

Safety
As registered with b2baltics.eu you always have the right to object to the registration. You also have the right to inspect the information recorded about you. These rights are according to Personal Data Act, and request should be presented to b2baltics.eu via email info@b2baltics.eu. You will within 48 hours of receiving an email about what information we hold about you. Do you want us to delete this information, please state this clearly in your mail.

Disclosure of information
We do not disclose or sell in any way information to third parties, and we will not record any sensitive personal information. The data you provide when you shop with us, are regarded as confidential and will under no circumstances be given to third parties.

Cookies
This shop uses cookies.
The use of cookies is to ensure that you can shop comfortably with us. When you place items in your shopping cart, this information is stored in a cookie on your own computer.
b2baltics.eu uses cookies in order to optimize the website and its functionality, thus making your visit as easy as possible for you.
You can always delete cookies from your computer -how depends on your browser.
If your browser can not handle cookies, or you have turned them off, you cannot act on our web store. You can see the rest of our website, but cannot use the web-shop.
You are therefore of course also very welcome to place your order via email.

What is a cookie?
A cookie is a small data file that is stored on your computer’s hard drive. It is not a program, and cannot read or destroy data on your computer.
Only the site that placed the cookie on your hard drive can read the contents of the cookie again. A cookie cannot be used by virus or the like to do harm to your computer.

Logging and statistics
This shop uses Log Statistics. A statistical system collects information that can provide a statistical picture of how many visitors a website has had, where they come from, what part of the website they use, etc. Our shop uses log statistics for the sole purpose of optimizing the website and its functionality and provide ease of use.
As a rule, we store login information for up to 2 years, and this is only to provide an overview of this shop visit patterns and trends over time.